We at The Noledge Advent Group Limited (trading as The Noledge Group) respect your right to privacy and will not collect any personal information about you on this website without your clear permission. Any personal data that you volunteer to The Noledge Advent Group Limited, if retained, will be held on secure servers.
Contact Details for The Noledge Group (Data Controller):
The Noledge Advent Group Limited, The Ashleigh Centre, Castleknock, Dublin 15
Telephone: + 353 1 811 3815
Collection and use of personal data
Personal data is data that identifies you or can be used to identify or contact you and may include, for example, your name, address or e-mail address. You are free to browse our site without providing any information about yourself. When you request information, subscribe to a blog or mailing list for a service, respond to an online survey or otherwise actively send us data, we usually collect data such as your name, email address, contact number and certain other information relating to the business you represent such as number of employees and industry type.
We collect navigational/statistical details of your visits to our site such as your IP address, geographical location, browser type, pages viewed, length of time on our site. We use an application to enhance the statistical details of your visits to our website to include IP company matching and other non-personal data.
We store the source of your personal data, whether this is via an online form, offline sources (such as trade shows) or other such as referral from a third party.
We may collect Personal Data from you in the course of our business, including through your use of our Website, when you contact or request information from us, when you engage our Services or as a result of your relationship with one or more of our staff and clients. The information that we process includes:
- basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person,
- contact information, such as your postal address, email address and phone number(s),
- financial information, such as payment-related information,
- technical information, such as information from your visits to our Website or applications or in relation to communications we send to you electronically,
- information you provide to us for the purposes of attending meetings and events
- any other information relating to you which you may provide to us.
Information about Children
Our website is not intended for or to target children under 16 and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact firstname.lastname@example.org so that we may delete the information.
Lawful Basis for Marketing & Communications
We may process your personal information for carefully considered and specific purposes which are in our interests and enable us to enhance the services we provide, but which we believe also benefit our customers and prospective customers. The primary such purpose is as follows:
Where the processing enables us to enhance, personalise or improve our services/communications for the benefit of our customers and prospective customers.
We use legitimate interest in the following circumstances:
- Existing Customer Communications
- Referrals from third parties (where the Data Subject is expecting communications from us)
- Inbound phone, email or forms submitted from website, social media or other such channels
- Follow up activities arising from Events or Seminars
You will be given the opportunity to unsubscribe from each email communication you receive from us.
Whenever we process data for these purposes, we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish by emailing email@example.com. Please bear in mind that if you object, it may affect our ability to carry out tasks above for your benefit.
How we obtain and use Information we collect
We collect your personal information from and including our Website and email communications sent to and from The Noledge Advent Group Limited. We gather information about you when you provide it to us or interact with us directly. We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publicly available sources.
Personal data will be processed for the following purposes:
- To ensure that content from our site is presented in the most effective manner for you
- To provide you with information, products or services that you request from us or which we feel may interest you
- For event registrations
- To provide statistical information to third parties but this information will not identify any individual user
- To carry out our obligations arising from any contracts entered into between you and us
- To notify you about changes to our service
You may inform us of any changes in your personal data and, in accordance with our obligations under GDPR and we will update or delete your personal data accordingly.
Changes should be emailed to: firstname.lastname@example.org
Using Your Information to Contact You
We may contact you for reasons outlined in “How we obtain and use Information we collect” above.
Based on Legitimate Interest, we may also contact you to provide you with to provide you with information about our services, activities or online content, including sending e-newsletters or similar correspondence and updates corresponding to any contact you have made with us, e.g. on our Website, by email, social media or online forms. You will be given the opportunity to ‘unsubscribe’ from electronic communications on every electronic communication that we send to you.
Retention of Personal Data
We retain Personal Information that you provide us with as long as we consider it potentially useful in contacting you about our subscription services or other services or enquiries, or as needed to comply with our legal obligations or resolve disputes and then it will be securely deleted.
We regularly review the personal data that we hold and update, archive or securely delete information that has gone out of date.
You have the right to request a copy of any personal data held by us about you. You also have the right to have such data corrected or deleted where it is inaccurate or misleading.
To find out what personal data we hold on you or to have your personal data updated, amended or removed from our files, please e-mail email@example.com.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right by emailing us at firstname.lastname@example.org. You can also choose to opt-out of any e-mail marketing communications sent to you by us at any stage.
You may also exercise your rights to lodge a complaint against us to the Data Protection Commissioner, should you feel this is warranted. In this case, visit the Data Protection Commissioner website for more details on how to make a complaint. The website for the Data Protection Commissioner is www.dataprotection.ie
Security of your Personal Data
We are committed to ensuring that your information is secure and we do our utmost to protect user privacy through the appropriate use of security technology. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Where we store your Personal Data
Disclosure of your Information
We may disclose your personal information in the following situations:
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, comply with a law, court order, or legal process.
We use the following types of cookies:
- Strictly necessary cookies.These are cookies that are required for the operation of our Website.
- Analytical or performance cookies.These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily and to see how effective and relevant content and page positioning is.
The option to Accept All or Decline will appear on a banner on the bottom of our website. If you choose to decline, you will still be able to use the site but some things might not work properly.
You can change your cookie preferences for Analytics Cookies on the Website at any time by clicking on the Cookie Settings option at the bottom right of our website.
We use the following cookies on our website:
Ga (expires: 2 years)
Gat (expires: 1 minute)
Gid – (id, expires: 24 hours)
HubSpot’s tracking code sets the following cookies when a visitor goes to our website – the cookies fall under two general categories:
Functional Cookies – these cookies do not require consent
Consent banner Cookies – there are cookies included in the consent banner under GDPR.
(Expires: 2 years)
This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.
(Expires: 2 years)
This cookie is used to test whether the visitor has support for cookies enabled.
(Expires: Session cookie)
Consent banner cookies
The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
(Expires: 2 years)
This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
(Expires: 10 years)
This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
(Expires: 30 min)
Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
(Expires: None. Session cookie)
In addition, the following functional cookies are set:
ARRAffinity – AZURE app session cookie (https://blogs.msdn.microsoft.com/devschool/2015/06/19/azure-arraffinity-makes-affinity-cookies/)
ASP.NET_SessionId – browser session ID
These do not store customer data of any kind. Both of these cookies expire when the browser is closed.